KNOW BEFORE YOU GO
Please ensure that you complete all required forms prior to arriving for your appointment. You will find the forms within your inbox with booking confirmation. If you did not receive a confirmation, please call us.
Gratuity may be given to your service provider through Cashapp (locations being cashless, we unfortunately cannot provide change).
Review our cancellation policy.
If you have booked a facial do not exfoliate or use topical medications/retinoids 3 days prior to your facial as your face and be sensitized and result in a negative reaction.
Other Quick Tips:
Peak times tend to book up quickly:
Try calling to schedule your appointments two weeks in advance if you have restrictions on time.
Make a trip to the restroom prior to a service
To avoid any disruptions during your treatment.
What to wear during the treatment:
Simply dress comfortably if you are receiving a facial. Your neck should be accessible. It is normal for the hair line to become damp, so come to us before your blow out appointment!!
This, of course, depends on the time of treatment you are receiving. However, if you are receiving a full body treatment you may be in the nude, wear your underwear or use the disposable underwear provided by your therapist. Our spa therapists are taught draping techniques and the only part of the body exposed at one time is the part being worked on, so you will feel perfectly comfortable underneath the sheets and blankets.
Skin Treatments:
Let the esthetician know about your skincare concerns, history and goals. By having an honest consultation, you will receive your best results and ensure that you have a safe & effective treatment. Please disclose any medication intake to your service provider as it may interfere with your treatment or cause an adverse reaction.
Massage:
Let the therapist know about your aches, pains, areas that need attention. Let your therapist know if the massage pressure is too hard, the wrap feels claustrophobic, the room is too hot or too cold, areas you prefer her to avoid or anything else that makes you feel uncomfortable. They won’t know unless you tell them.
It's your treatment and your time:
Sleeping through the treatment is completely normal, we expect our community to completely relax during this time. We ask that cellphones be placed on airplane mode and that you use the bathroom before your service.